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Pipeline template

Logistics audit

Audit shipping promises, warehouse SOPs, and carrier agreements for operational coherence.

How the pipeline runs

  1. Step 01

    Connect sources

    Drive, Notion, Confluence, Slack

  2. Step 02

    Score every doc

    Five dimensions per file

  3. Step 03

    Find contradictions

  4. Step 04

    Build vertical ontology

  5. Step 05

    Deliver report

    PDF, JSON, MCP endpoint

What this audits

  • Shipping promise consistency across customer-facing copy and carrier agreements
  • Warehouse and fulfilment SOPs against operations runbooks
  • Returns and RMA workflow across customer service and operations
  • Topics a customer or carrier expects to see documented but the ops team has not written down

When to use this

You operate a logistics provider, a 3PL, or an e-commerce fulfilment arm. Promises made to customers must match what your carriers are contracted to deliver. A delivery window mismatch becomes a missed SLA, a refund, and a lost customer.

Industries this fits

  • 3PL
  • Last-mile delivery
  • Freight
  • E-commerce fulfilment

Sample contradictions caught

Two real-shaped conflicts ceadr would surface in this audit.

  1. Source A

    Carrier-Agreement-UK.pdf

    “Standard delivery to UK addresses is next-day.”

    Source B

    Customer-Promise.gdoc

    “Standard delivery to UK addresses is two business days.”

  2. Source A

    Returns-Process.md

    “An RMA is required for every return.”

    Source B

    Customer-Service-FAQ.gdoc

    “An RMA is optional for returns under £50.”

Run this template against your knowledge.

Connect your sources. ceadr handles the rest in 3 minutes.

Use this template