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Pipeline template

B2B SaaS audit

Audit the docs your customers, agents, and prospects all read from.

How the pipeline runs

  1. Step 01

    Connect sources

    Drive, Notion, Confluence, Slack

  2. Step 02

    Score every doc

    Five dimensions per file

  3. Step 03

    Find contradictions

  4. Step 04

    Build vertical ontology

  5. Step 05

    Deliver report

    PDF, JSON, MCP endpoint

What this audits

  • API reference, onboarding, pricing, security policy
  • Where the sales narrative contradicts the help centre
  • Topics every B2B SaaS company is expected to document but yours skips
  • Risk exposure for an AI agent answering customer questions from these docs

When to use this

You sell software to other businesses. Your knowledge base spans product docs, an API reference, a pricing page, a sales playbook, and a help centre. Different teams own different surfaces. Customers read the wrong one. Agents quote whichever they find first.

Industries this fits

  • B2B SaaS

Sample contradictions caught

Two real-shaped conflicts ceadr would surface in this audit.

  1. Source A

    Pricing.gdoc

    “Pro plan is £499 per workspace per month.”

    Source B

    Sales-Deck.pdf

    “Pro plan is £399 per workspace per month, plus £20 per extra seat.”

  2. Source A

    API-Reference.md

    “Rate limit is 1,000 requests per minute on the Pro tier.”

    Source B

    Onboarding-Guide.gdoc

    “Rate limit is 100 requests per minute on the Pro tier.”

Run this template against your knowledge.

Connect your sources. ceadr handles the rest in 3 minutes.

Use this template